Terms of Service

Effective Date: November 2025
Last Updated: January 2026

Welcome to Susan C. Lloyd CPA (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://1cpa4u.com and any services, communications, or digital features offered by us (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Acceptance of Terms

By accessing or using this Site, you agree to these Terms of Service and our Privacy Policy. Continued use after any posted update constitutes acceptance of the revised Terms.

2. SMS Messaging Terms & Compliance

2.1 Program Description

Our SMS messaging program provides service-related communications to clients who have explicitly opted in through our website or scheduling forms.

Messages may include:

Appointment confirmations and reminders
Rescheduling notices or updates
Document requests
Invoice notifications
Customer support communications

SMS messages are sent only to individuals who provide express consent via dedicated opt-in checkboxes on web or mobile forms.

Consent to receive SMS messages is not a condition of purchase.

2.2 Opt-In Disclosure

By opting in to receive text messages, you agree to receive SMS messages related to your account, appointments, requested services, and important updates. Message frequency varies. Message & data rates may apply. Text STOP to cancel or HELP for assistance.

2.3 Cancellation Instructions

You may cancel SMS notifications at any time by replying STOP to any message. We will confirm your unsubscribe status via SMS. After confirmation, no further SMS messages will be sent unless you re-opt in through our website or scheduling forms.

2.4 Support Information

For assistance, reply HELP or contact us at help@1cpa4u.com or 530-221-1609 during business hours.

2.5 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

2.6 Message & Data Rates

Standard message and data rates may apply for all SMS communications. Frequency varies based on service usage and client interaction. Contact your wireless provider for rate details.

2.7 Supported Carriers

Our messaging services are designed to support major U.S. carriers; however, delivery is subject to carrier availability and network conditions.

2.8 Age Restriction

Participants must be 18 years or older to opt in to SMS communications.

2.9 Privacy & Data Protection

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable laws governing electronic communications. We do not sell, rent, or share mobile opt-in data, SMS consent records, or related personal information for marketing or promotional purposes. For additional information, please review our Privacy Policy.

3. No Rendering of Advice

All content on this Site is provided for general informational purposes only and does not constitute accounting, tax, legal, or financial advice.

Use of this Site does not create an accountant–client relationship. An engagement agreement must be executed before professional services are provided.

Any U.S. federal tax information contained on this Site is not intended or written to be used, and cannot be used, for the purpose of avoiding tax penalties under U.S. law.

4. Accuracy of Information

While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or timeliness of any content. We assume no responsibility for errors or omissions.

5. Intellectual Property Rights

All content on this Site—including text, graphics, logos, icons, images, audio clips, and software—is the property of Susan C. Lloyd CPA or its licensors and protected by U.S. and international copyright laws.

You may view and print individual pages for personal, non-commercial use only.
You may not reproduce, modify, republish, or distribute any material without prior written consent.

6. User Submissions

By submitting content (including testimonials or feedback), you represent that you have the right to share such content. You grant Susan C. Lloyd CPA a non-exclusive, royalty-free license to use and display that content in connection with our business operations.

7. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or reliability of external sites. Use of third-party websites is at your own risk.

8. Online Services & Third-Party Platforms

Certain features may utilize third-party service providers (such as payment processors, scheduling software, or client portals). We are not responsible for the performance or availability of third-party platforms.

9. Account Security

If you create an account or portal login, you agree to provide accurate information and safeguard your credentials. You are responsible for all activity under your account. Notify us immediately of unauthorized access. Email help@1cpa4u.com

10. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available.” Use is at your own risk.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Susan C. Lloyd CPA shall not be liable for indirect, incidental, consequential, or special damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless Susan C. Lloyd CPA, its officers, employees, and agents from claims or liabilities arising from your misuse of the Site or violation of these Terms.

12. Termination

We may suspend or terminate access to the Site at any time for conduct that violates these Terms or applicable law.

13. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in accordance with applicable California law within Shasta County, California.

14. Changes to These Terms

We may update these Terms at any time. The most current version will be posted with the revised effective date. Continued use constitutes acceptance of updated Terms.

15. Contact Information

Susan C. Lloyd CPA
329 Lake Boulevard
Redding, CA 96003
Phone: 530-221-1609
Email: help@1cpa4u.com
Website: https://1cpa4u.com

By using our website and services, you acknowledge and agree to these Terms of Service.